Thanks to the IS Help Desk, the library now offers Help Desk Lite, a “lite” version of what the Help Desk offers at IS. IS staff will be available from 5 p.m. to 9 p.m. in room 258 (in the ITC Computer Lab) to offer help troubleshooting ThinkPad issues.
Note: There will be no “loaner” ThinkPads given out at this site, students and faculty will still have to go to the Help Desk for those.
There are also phones in Room 258 so that students and faculty will be able to contact the IS Help Desk. During non-staffed hours, students and faculty will also be able to plug in to a wired connection and power in Room 258 and troubleshoot their own issues, if they so desire.
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