T – Trust (we need for our students and our institutions to trust us)
W – Why (why do we do what we do)
E – Emotional Connection (connecting that why to our patrons with sticky messages)
E – Empower Staff (to think outside the box, to not fear failure)
P – Persist (sometimes todays idea is the answer to tomorrows problem so keep the ideas coming and don’t get discouraged).
There is a reason Steven Bell is a thought leader in libraries – he’s compelling, pragmatic and exceptionally well versed in the conversations going on around higher ed, broader cultural shifts and libraries as well. He does not expect radical immediate change. He encourages libraries to start small and keep working to find answers to our questions. Much food for thought from a rainy, dreary Seattle this morning!