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Remember that time ZSR offered an online information literacy course? No, not that one. This one. The one we designed to be MOOC-like, free and open to anyone, focused on general web literacy skills, in the hopes that *maybe* 100 people would want to sign up. No? Well, let me tell you about it.
Let’s start at the beginning. It was a little more than two years ago that Lauren Pressley designed and taught her online version of LIB100, the first online course of any kind at Wake Forest. She worked hard to create a “Wake Forest” feel to the course: lots of reflection, video responses, close contact. And it worked. She was asked to go before the College Board of Visitors to show them what she’d done, and they were impressed. I’m told that many came up to Lauren after her presentation to ask how they could take her class. This was all before I came to ZSR, of course, but I know enough about this place to understand that when the College Board of Visitors wants to take your class, you find a way to let them take your class.
So we found a way. We gave LIB100 the MOOC treatment: we generalized the content and learning outcomes, focusing on web literacies that are relevant to everyone. We curated third-party content from around the web, finding readings, videos, and websites that anyone could access and easily fit into their busy schedules. We set up a discussion forum and a community blog. We organized everything into thematic modules and built a simple website with free tools to hold it all together. We called it ZSRx: The Cure for the Common Web, and then we told people about it, focusing our marketing efforts on parents and alumni, hoping 100 or so would be interested enough to sign up. Then 700 people signed up.
Let me tell you, dear reader: there’s nothing more real in the life of an eLearning Librarian than when 700 people show up to your party. It was terrifying. I was ecstatic.
As people started introducing themselves on the discussion board, we learned that we had participants from 23 states and 10 countries. There were parents of current and former students, alumni from the class of 2012 all the way back to the class of 1954 (old campus!), and folks here on campus who were just interested in what we were doing. We had folks who had very little computer or web literacy and folks who had taught online for the University of Phoenix. I met an alum living in Florida who is close personal friends with the minister who married me and my wife. People started connecting to old friends, swapping stories of their time at Wake, reminiscing over favorite professors. Although introductions were coming fast and furious, it all felt very… small.
Each of the four modules focused on a different aspect of web literacy. Module One focused on being a more strategic web searcher, Module Two on advanced search tools and techniques, Module Three on privacy, filtering, and SEO, and Module Four on using free web apps to make life easier. For each module, there was more content and more opportunities to participate than I expected anyone to actually get to in a week. The idea, as I shared with participants, was not to try to learn everything the course had to offer, but to treat the course as one would a candy dish–to pull out the one or two things that look most appetizing, and be OK with leaving the rest. If they learned one new thing each week, I emphasized, the course was a success.
It’s strange, actually, calling ZSRx a course. It felt vaguely “course-like,” in that it had a beginning and an end, students and instructors, content that was organized to address learning objectives, and interactions between participants and facilitators. And learning was happening: that much was obvious from the discussions. There wasn’t any traditional assessment of learning, though: no quizzes or assignments. And I think that was a strength, as it forced participants to rethink what a course is and what a course can be online. Although ZSRx was modeled after MOOCs, it was certainly not massive, and it was definitely not impersonal. ZSRx wasn’t a MOOC: this was Wake Forest gathering around a collection of online content and using it as a tool to learn new things as a community. This was a community and a platform for informal learning, and it was awesome. If you’re interested in participation numbers and feedback, I’m working on making it look pretty, but you can see what I’m working with here.
I see offering courses like ZSRx–lightweight, informal, communities wrapped around a collection of content–to be a huge opportunity for libraries of all kinds. We have so much more to offer to the MOOC discussion than locating public domain images or providing copyright assistance for “traditional” MOOCs (if there is such a thing). Libraries have always been hubs of their physical communities–let’s start being hubs of our digital communities. I’ll be helping that process along in the coming months by creating a more robust template of the course with lots of documentation for getting a course like this running for your own community. For now, here’s a quick-and-dirty version of the template. Use it if you’d like!
Finally, a special thanks to Lynn Sutton, for trusting me enough to do this crazy thing, and to Roz Tedford and Hu Womack for being right there alongside me during the planning and running of the course. This isn’t the last of these we’ll be doing. Stay tuned!