ZSR Library has a new tool to help us assess the kinds of interactions we have with faculty, students and others when they ask for help with their research. Here are some findings from Fall 2013 semester about the questions we field:


Students Start out Strong in September!

Questions by Month

Wednesday is the biggest day for questions, just by a hair (over Tuesday)

Questions by Day of the Week

Most Come at 1:00 PM (After lunch and before class?)

Questions by the Hour

Bottom Line: Questions Come All Day, Every Day!

Look at the Disbursement!

And, How do Questions Come?

In-person still rules (even with all the virtual ways available)

Format of Questions