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The Information Systems service desk opened recently in The Bridge at the Z. Smith Reynolds Library. The Bridge combines the information technology services of the ZSR Library with the IS Help Desk to create a central place for assistance with a variety of technologies. Services include ThinkPad support, instructional technology support, videography, multimedia services, and assistance with University standard load software.
The combined service desk is housed in a newly-renovated space near the Atrium in the former Information Technology Center. The Bridge features the service desk, a multimedia lab and the recently redesigned ministudio. Full-time IT professionals staff The Bridge from 8 a.m.-5 p.m., Monday through Friday. Additionally, trained student assistants are available from 5 p.m.-1 a.m., Monday through Thursday; 5 p.m.-7 p.m., Fridays; 10 a.m.-7 p.m., Saturdays; and 10 a.m.-1 a.m., Sundays.