Delivery & Pickup FAQ

What services are included and which am I eligible for?

  • Office Delivery: WFU faculty and staff
  • Pickup in ZSR: Any current WFU student, faculty, or staff
  • Mail Delivery: Any current WFU student, faculty, or staff
  • Scan of article or book chapter: Any current WFU student, faculty, or staff

How do I place a request?

Search for an item in the library catalog and click on the ‘Request via ZSR Delivers’ link. You will be asked a series of questions that will lead you to a prepopulated request form.

How long does it take?

Physical items should delivered within 48 hours during the week. We deliver physical items daily Monday through Friday (weather permitting). Physical items pulled for pick up should be ready within 24 hours during the week. Articles are scanned and sent via email and should arrive within 12-24 hours of request (during the week). If you are in a hurry, please call us at 336-758-5006.

How much does it cost?

There is no charge for this service.