Wondering who is on the Resource Services team and can help when you have questions or are trying to solve a problem? The listing below, inspired by Tanya’s post earlier for SCA, gives some details! People who are routinely onsite five days a week and can help with print resources in need of urgent attention are Carolyn, Claire, Lauren, Leslie, and Steve. We are also working on a Google doc organized differently.

Lauren Corbett (Director of Resource Services) General contact for anything collection management or technical services. Manages, supervises, oversees the collection budget, answers questions (mostly internal but also from faculty, students, and the community), gathers collection-related IPEDS/ACRL/ATS statistics, shares in work with Alma analytics, licensing, e-resource activation and maintenance, overseas libraries management, and miscellaneous other things as needed.

Acquisitions and Description

Carolyn McCallum (Cataloging Librarian – Nonprint Resources) Catalogs materials in a wide variety of formats, including ebooks, video, microforms, and miscellany, and provides cataloging support for Special Collections and Archives.

Charles Bombeld (Acquisitions Specialist) Receives shipments for books, audiovisual materials, and musical scores, processes invoices for payment, orders materials, and processes book donations.

Gloria Frost (Cataloging Specialist) Imports, edits, and manages bibliographic information for newly added physical resources; receives incoming materials.

Jeff Eller (Head of Acquisitions & Description) Oversees the acquisition and cataloging of monographs in print and electronic formats, taking special responsibility for ebooks and streaming video.

Leslie McCall (Cataloging Librarian – Music & Monographs) Catalogs books, musical scores and CDs, and other materials while coordinating cataloging policy and leading our response to developments in cataloging best practices.

Linda Ziglar (Acquisitions Specialist) Orders materials in all formats, responding to requests by liaisons via GOBI, the zsracq email account, and other channels; supports receiving and invoicing, and activates e-resources in Alma

Monesha Staton-Fluker (Electronic Collections Specialist) Activates and manages a variety of electronic resource collections, including ebooks, streaming video, and databases; imports bibliographic information and order data for print and electronic orders.

Collection Management

Carol Cramer (Head of Collection Management) First contact for licenses, big-ticket purchases, and gift books. Allocates the budget. Helps with Alma activation for e-resources. Backup to Kate for e-resource maintenance and troubleshooting. Second choice for Alma Analytics and collection-related statistics.

Christian Burris (Serials Acquisitions Coordinator) Orders, renews, and cancels recurring resources like journals and databases. First contact for journal pricing information or access problems that might stem from a payment/renewal issue. Helps with Alma activation for e-journals.

Prentice Armstrong (Library Accountant) Manages bill payment in Workday for all formats. First contact for (alleged) non-payment of any collections-related invoice.

Continuing Resources and Database Management

Claire Nyles Suer (Binding & Marking Specialist) Oversees the marking of materials to be added to the collection, processes materials to be sent to and received from the commercial binder, processes withdrawals and location changes for materials, and supervises and manages the Team’s student assistants.

Kathy Martlock (Database Maintenance Specialist) Analyzes, enhances, and corrects data in the Alma system on both large and small scales, and maintains electronic resources.

LaDonna Weeks (Authority Control Specialist) Reviews authority control reports and corrects name, series, and subject headings in bibliographic records in Alma.

Steve Kelley (Head of Continuing Resources & Database Management) Supervises work of the group, catalogs serials, government documents, and graphic novels, including creating new records as needed, performs catalog maintenance work on older materials.