ZSR Bootcamp

Basic Training

Professionalism & Customer Service

  • Diversity & sensitivity training: “Serving Diverse Populations”
  • Office of Professional and Career Development on “Growing Employable Skills @ the Library”

Work Expectations

  • Communication to supervisors
  • Communication while at the public services desks
  • Privacy policy
  • Attendance expectations
  • Submitting hours in Workday

Behavior Basics

  • Dress code
  • Service desk etiquette
  • Food & beverage policies
  • Student employee evaluations

Weather & Closure Policies

Special Ops