Library Assessment
ZSR Library assessment is a continuing process, using a variety of methods to evaluate and measure how effective the Library is in supporting its mission. Ongoing assessment provides library faculty and staff with the necessary data needed to improve services, identify changing patterns in users’ needs and promote library resources and services.
Library assessment activities are led by members of the Assessment Committee. Members of the FY24 committee are:
- Veronica Escamilla-Brady, Business Manager
- Rodrigo Castro, Director of Public Services
- Lauren Corbett, Director of Resource SErvices
- Thomas Dowling, Director of Technology
- Sandy Rodriguez, Associate Dean (Chair)
- Rosalind Tedford, Director of Research, Instruction and Outreach
- Tanya Zanish-Belcher, Director of Special Collections and Archives
The committee establishes goals for each fiscal year. At year’s end, it submits an annual report of accomplishments to the Library administration.
Activities & Accomplishments
Assessment Goals FY24
- Identify a new assessment tool to replace LibQual in 2024
- Collect and report accurate statistics to IPEDS, ACRL, ATS
- Continue assessments on space usage utilizing Occuspace and other methods to provide data on space utilization
- Evaluate options for upgrading furniture and technology for student-facing spaces and the Faculty Commons
- Utilize exit surveys to evaluate the efficacy of our after-hours programming
- Utilize LibAnswers and other tools to track instruction, outreach, and collection data
- Working with the library fellow, implement a data dashboard of frequently requested statistics
- Work with Strategic Framework coordinator to identify data needs that will support Strategic Framework directions
Assessment Goals FY23
- Conduct LibQual+ Lite survey in the Spring of 2023
- Collect and report accurate statistics to IPEDS, ACRL, ATS
- Continue assessments on space usage; and implement Occuspace to provide data on space usage
- Utilize LibAnswers to track instruction data
- Identify how Alma changes our assessment activities for statistical reporting
- Evaluate methods to create a data dashboard of frequently requested statistics and implement in FY24
- Increase methods to capture data on the success of events and communications
Annual Reports
- ZSR Library Assessment Committee Annual Report FY23
- ZSR Library Assessment Committee Annual Report FY22
- ZSR Library Assessment Committee Annual Report FY20
- ZSR Library Assessment Committee Annual Report FY19
- ZSR Library Assessment Committee Annual Report FY18
- ZSR Library Assessment Committee Annual Report FY17
- ZSR Library Assessment Committee Annual Report FY16
- ZSR Library Assessment Committee Annual Report FY15
- ZSR Library Assessment Committee Annual Report FY14
Assessment Plan
Surveys & Results
National Survey Results
Biannually, the Library selects a national standardized assessment tool that allows the Library to benchmark services against peer groups.
- 2023 LibQUAL+ Lite Survey
- 2019 LibQUAL+ Survey
- 2016 Ithaka S+R Local Faculty Survey
- 2014 LibQUAL+ Survey
- 2012 LibQUAL+ Survey
- 2009 Counting Opinions
- 2006 LibQUAL+ Survey
- 2004 LibQUAL+ Survey
- 2002 LibQUAL+ Survey
In 2016 the Library participated in an international survey – Innovations in Scholarship.
Local Assessment Examples
- ZSR Assessment Survey 2014
- LIB100 Learning Outcomes – Pre-Test Post-Test Data
- 2015 Dean’s List Gala Survey
Assessment Presentations
- Measuring Effectiveness in an Academic Library 2017
- Wake Forest Faculty Survey (Ithaka S + R) 2016
- Building a Culture of Assessment @ ZSR
- LIBQUAL+ 2014 Results Summary_for ZSR Staff
Data Visualizations
Data visualizations can help to effectively communicate data and outcomes.