Inside ZSR
I attended ALA Annual in San Diego from June 28 through July 1, 2024. I had some committee assignments to finish up (I am rolling of ACRL’s New Roles and Changing Landscapes space planning subcommittee) but the majority of my time was spent skipping from large auditorium to large auditorium to catch all the headliners... more ›
The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more ›
July Book Displays Erin Jones created two wonderful book displays located in the display cases in the entrance way featuring WFU authors and a literary tour around the world. If you’re interested in one of her picks, scan the book’s QR code to find a copy. Summer Shifting Projects The Public Services Team is continuing... more ›
Since March, I’ve been systematically watching almost all the online presentations from the 2024 ER&L conference. They had a Space theme, which led to some punny titles. My favorite was “Meteor users where they are.” Lauren’s report was more of a general overview. Instead, I’ll offer some focused nuggets: “Meteor users where they are: Improving... more ›
The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more ›
Two weeks, two copyright conferences, & a whole lotta AI and ethics! Late May and early June were quite busy for me, as I hosted and then attended two conferences two weeks apart. Both conferences were focused on copyright, and both had a lot about AI and ethics (sometimes related, sometimes not). Rather than report... more ›
On Thursday, June 13 I had the privilege of attending the Metrolina Library Association’s (MLA) 2024 Conference. The conference was held at the Parr Center on the campus of Central Piedmont Community College. The theme was “Rising to the Challenge” and while Wellness wasn’t the explicit topic of the conference, my poster on our Wellness... more ›
Update on LibAnswers Last month we shared our internal challenge to answer 100% of all LibAnswers tickets received during open hours within one hour. In April (our first month focusing on this data point) we answered 76% of all tickets within an hour, with an average response time of 61 minutes. In May, we answered... more ›
We all try to describe the work we do to others. Many times, it is an abstraction to the listener, who must ask additional questions to understand. Helping others understand our work can be tricky. For the past three years, my work has really focused strongly on enclosures (archival boxes, pamphlet binders, Colibri dust jackets,... more ›
Experiential Learning is the New QEP Topic A couple weeks ago, Wake Forest announced experiential learning as the next Quality Enhancement Plan (QEP) topic. A QEP topic is a required part of the university’s SACSOC accreditation and a new one is selected every ten~ years. The main idea is that the university will focus on... more ›