Conference reports and more from ZSR Librarians
This week I’m in Seattle attending a Library Assessment Conference entitled “Building Effective Sustainable, Practical Assessment.” Of the 375 Librarians in attendance, some 15 % are from outside the United States. The day began with keynoters Susan Gibbons, University of Rochester; Rick Luce, Emory University and Betsy Wilson, University of Washington discussing what they perceived... more ›
Large group class time The past two days have been filled with in-depth discussion and analysis using the four frames (perspectives) for making leadership choices. As I mentioned in my overview a few days ago, this week is being structured around the framework of Bolman and Deal’s four frame model of organizations (structural, human resources,... more ›
Yesterday Giz and I helped give a NCLA workshop hosted in a beautiful facility at Elon University. As an officer of NCLA’s Technology and Trends Roundtable, I helped pull together the group of speakers that also included Lynda Kellam and Amy Harris of UNC-G and Ed Hirst of Rowan Public Library (also an officer). The... more ›
Program Materials The Leadership Institute began Sunday afternoon by assigning each of the 99 participants into one of 10 small discussion groups. We will be with our assigned group throughout the week and will start each day off with the group to discuss, share and/or to supplement content covered the previous day or assigned to... more ›
Harvard College Campus I arrived in Cambridge, Massachusetts late this morning to spend a week at Harvard to attend the Leadership Institute for Academic Librarians. The Harvard Institutes for Higher Education collaborates annually with ACRL to present this institute. Their goal (and mine) is to increase attendees’ (my) capacity to lead and manage. The program... more ›
Yesterday I attended the ASERL-Auburn Forum on Library User Services. As usual, I took copious notes and posted them to my blog. If you’re interested in reading more I’ll put the links at the bottom of this post. To keep it interesting, I’m posting the main points here. There were four big take aways for... more ›
The 2008 NC ILL Users Group meeting was held at UNC-Chapel Hill on July 29. It has always been a gathering that I look forward to participating. Not only do we get to hear about the latest developments with OCLC’s products, we get to exchange information and learn what each library is doing. The meeting... more ›
Yes. We had an earthquake. We felt it — a bit scary but when the locals didn’t run for the hills we figured we were ok. We are meeting in a brand new building so it has all the requisite earthquake resistance built in, but still a bit unnerving. Day two was a good one.... more ›
This week I am in San Diego in one of the ACRL Immersion programs. For those unfamiliar with them, these programs are week-long immersion programs focused on various aspects of information literacy. There are four tracks. Assessment (not running this time, but focuses on how to assess student learning and program success), Program (focusing on... more ›
“Counting Opinions” (CO) is an instantaneous, continuous customer feedback system designed specifically for libraries. It provides libraries with innovative, comprehensive, cost-effective ways to measure and manage their customer satisfaction and performance data, including open-ended customer feedback, trends, benchmarks, outcomes and peer comparisons. ZSR Library has just become a beta partner for the product. Susan, Lauren... more ›