Inside ZSR
My professional development experience at the NASIG Annual Conference in Asheville, North Carolina was a different one this year. I was involved in the operation of the conference as a member of the Conference Planning Committee (CPC), which was jointly chaired by Eleanor Cook of East Carolina University and ZSR’s own Steve Kelley. I served... more ›
Moving Beyond the Reference Desk This first session of the day was two presentations on how two different libraries have shifted the focus of their customer service away from the reference desk and the reference department and are meeting their patrons where they are. Have Laptop Will Travel- Pat Dawson (Rider University) Dawson is the... more ›
On Monday and Tuesday, April 6-7, I attended the REFolution: Reference Service in a Constantly Changing World conference in Hershey, PA. It was a busy two days with lots of content and not as much chocolate as you might expect! Foreshadowing Reference Futures: Far Out or Forthcoming?- Mary Radford (Rutgers University) After an early flight... more ›