Moving Beyond the Reference Desk This first session of the day was two presentations on how two different libraries have shifted the focus of their customer service away from the reference desk and the reference department and are meeting their patrons where they are. Have Laptop Will Travel- Pat Dawson (Rider University) Dawson is the... more ›
On Monday and Tuesday, April 6-7, I attended the REFolution: Reference Service in a Constantly Changing World conference in Hershey, PA. It was a busy two days with lots of content and not as much chocolate as you might expect! Foreshadowing Reference Futures: Far Out or Forthcoming?- Mary Radford (Rutgers University) After an early flight... more ›
Whew! Midwinter was busy, productive, and good this go around! As you know I typically blog each event and pull the posts together into daily posts here. This time I quickly realized that I wouldn’t even have the time for that type of reporting, so I did daily posts over on my blog, and I’m... more ›
On Oct. 9, I drove down to East Carolina University in Greenville for the annual meeting of the Southeast Music Library Association. It was a very interesting and varied program this year: Library “Infomercials” Nathalie Hristov, Music Librarian at UT Knoxville, gave a presentation titled “The Music Library Informercial: a Practical Guide for Creating the... more ›
RTSS 2008 – The Future of Bibliographic Control At NCLA’s Resources & Technical Services Section’s Spring workshop, held this year on May 22 in Raleigh, the keynote speaker was Jose-Marie Griffiths, Dean of the Library School at Chapel Hill, and also a member of a working group charged by the Library of Congress to: (1)... more ›
Robin L. Ewing and Melissa Prescott from St. Cloud State Web 2.0 Definition (won’t regurgitate this – the basics – Social networking, bookmarking, tagging, communicating, RSS, etc.) Web 2.0 Surveys 2007 Teens and Social Media from Pew Internet and American Life Creating and Connecting from National School Board survey 64% online teens have created Web... more ›
Library 2.0 Publication Podcast Interview This morning I had a new conference experience. Most of you know that Erik, Caroline and I recently authored a chapter in the new ACRL book “Library 2.0: Initiatives in Academic Libraries.” The publisher invited authors who planned to attend ALA Midwinter to be interviewed about our projects on a... more ›
For those who have been following the evolution of Library 2.0, a lot of this will be familiar… so I am just going to include links to most of what was covered: Tim Bucknall highlighted the OCLC findings Patrons want self-sufficiency, satisfaction, and seamlessness Danny Nanez highlighted Michael Habib’s Academic Library 2.0 Discussed Blackboard, pathfinders,... more ›