#public services

Inside ZSR

What’s Happening in Public Services: October 2026

Core Operations The Public Services Department is coordinating staffing coverage for the Reading Days and Exams period, during which the Library operates on an extended schedule. These extended hours require adjustments to employees’ work schedules to ensure adequate coverage throughout the period. User Services Collections Shifting and consolidation of the Reynolds 5 P–PQ section was... more ›

What’s Happening in Public Services: September 2026

September marked the completion of fall student employee training and significant progress on collection maintenance projects, including the return of the ML–MT collection to the 8th floor. Public Services also supported campus outreach, collaborative displays, and continued off-site storage operations. September at a Glance 70–75 Student training hours 5,731 Off-site items audited 49,161 Library visitors... more ›

What’s Happening in Public Services: July 2026

Core Operations Taking advantage of the summer’s lower foot traffic in the library, members of Public Services team rearranged furniture in Reynolds 609 and 611 to enhance usability while longer-term space design configurations are being developed. Internally, the department is working with Human Resources Learning and Development team on a climate assessment within Public Services... more ›

What’s Happening in Public Services: June 2026

Core Operations The Public Services Department is in the process of planning the 2026 Public Services Department Retreat. The selected date for the retreat is Wednesday, August 12th in the Heritage Room, located in the Reynolda Hall. The department’s management team is working on the staff position description project, which will update staff position descriptions... more ›

What’s Happening in Public Services: May 2026

Feature: Two Public Services Student Employees Named 2026-27 Wake Forest Fellows The Public Services department is excited to announce that two of its student employees, Alaina Wheeler and Lulu Clark, have been named 2026-27 Wake Forest Fellows! Lulu (’26, Critical and Creative Media) will serve as the President’s Office Fellow and Alaina (’26, Biology) will... more ›

What’s Happening in Public Services: April 2026

Celebrating the Class of 2026 The Public Service Department would like to recognize and congratulate our exceptional 20 graduating student employees: Soany Aguilar, Girnar Anand, Anna Berenguer, Lorenzo Cabana, Lulu Clark, Josh DeMontigny, Dani Fernandez, Samantha Homick, Ava Johnson, Karla Morales, Walker Newman, Jordan Resnick, Erin Ryan, Jaiden Smith, Sydney Smith, Maddie Soultanian, Kaylly Vazquez,... more ›

What’s Happening in Public Services: March 2026

Cross-Departmental Collaborations Rodrigo Castro will represent the University’s Faculty Senate on the WFU Security Advisory Committee. The Security Advisory Committee will be responsible for developing, maintaining, and prioritizing a comprehensive Campus Safety and Security Strategic Plan, and for advising leadership on prioritized safety and security initiatives aligned with institutional risk, policy, and available resources. David... more ›

Public Service Department Student Worker Chronicles

Freshmen Memories In any new endeavor, it is the first moments that can create the foundation for a positive experience. Experiences often turn into memories, which are known to impact the very center of the human soul. And memories become part of the intricate tapestry of stories that will bring history to life for each... more ›

2025 ASiL Conference in Atlanta Georgia

Throughout this blog post, you will see that Access Services and Public Services are used interchangeably, since for all intents and purposes they mean the same thing and perform the same functions. This past November, I traveled to Atlanta, Georgia for a two day Access Services in Libraries Conference, held at the Global Learning Center... more ›

What’s Happening in Public Services: November 2025

November Events Crafternoon, November 3 Headed by Jemma Johnson and Danielle Key with support from the library Fellow Celina Seo, Crafternoons offers snacks and a craft students can make in the library. This fun study break aims to build connection and engagement with students while promoting ZSR’s Wellness Collection. On November 3, 83 people grabbed... more ›