#Public Services Newsletter

Inside ZSR

What’s Happening in Public Services: March 2025

March Events Wake Up Wednesday, March 5 Wake Up Wednesday is a recurring event where the Division of Campus Life provides breakfast items and snacks to students, and raises awareness about what the Division of Campus Life does. Shifting Projects Significant progress has been made in our ongoing efforts to optimize space and improve accessibility... more

What’s Happening in Public Services: February 2025

February Events CKI and World Tea Association, Feb. 4 CKI & World Tea Association had a table introducing students to Circle K International’s community service opportunities and the World Tea Association’s exploration of global tea cultures. Wake Up Wednesday, Feb. 12 Wake Up Wednesday is a recurring event where the Division of Campus Life provides... more

What’s Happening in Public Services: January 2025

Shifting Projects Materials shifting and moving continue at a steady pace! We are currently relocating materials from the 8th floor to the 7th floor, utilizing space created by condensing and normalizing shelving arrangements. As of January 30, we have moved up to HD 3616, with 6.5 rows remaining before this phase of the project is... more

What’s New in Public Services: December 2024

December Events Wake Up Wednesday On December 4th, Public Services hosted Campus Life’s Wake Up Wednesday tabling event, providing doughnut holes, coffee, and other snacks to brighten the morning for students and staff. Campus Life has held several of these events at ZSR and we look forward to partnering with them in the future! Wake... more

What’s New in Public Services: November 2024

November Events Preparing for Exam Season In November, the Public Services team focused on preparing for the exam period, ensuring everything was in place to support our students during this busy time. Plans for several exciting collaborations and interactive projects were finalized, aimed at engaging students and helping them manage stress. The team also worked... more

What’s New in Public Services: October 2024

October Events Nakayasu Book Display and Art Installation In early October, the ZSR Library presented a special book display to accompany the art installation featuring works by poet Sawako Nakayasu. The display, curated by Rodrigo Castro, Director of Public Services and Erin Jones, Research Services Specialist, showcased several of Nakayasu’s titles, including “Nothing Fictional but... more

What’s New in Public Services: September 2024

Big Updates on Shifting Projects! The Public Services team is excited to share that the condensing of sections A through D on Wilson 1 is now complete! The next phase, moving the E collection from Reynolds 7 to Wilson 1, has now been started. Currently, the shifting team is nearing the E 200’s and thanks... more

What’s New in Public Services: August 2024

Thank you, Maia! Maia Dickinson, ZSR’s former Circulation Supervisor, has accepted a library acquisitions role at UNC School of the Art’s library. During her time at ZSR, Maia trained dozens of students, collaborated with the Public Services team on the Wellness Collection, and received the 2024 ZSR Library Outstanding Staff Employee of the Year award... more

What’s New in Public Services: July 2024

July Book Displays Erin Jones created two wonderful book displays located in the display cases in the entrance way featuring WFU authors and a literary tour around the world. If you’re interested in one of her picks, scan the book’s QR code to find a copy. Summer Shifting Projects The Public Services Team is continuing... more

What’s New in Public Services: May 2024

Update on LibAnswers Last month we shared our internal challenge to answer 100% of all LibAnswers tickets received during open hours within one hour. In April (our first month focusing on this data point) we answered 76% of all tickets within an hour, with an average response time of 61 minutes. In May, we answered... more