Inside ZSR
July Book Displays Erin Jones created two wonderful book displays located in the display cases in the entrance way featuring WFU authors and a literary tour around the world. If you’re interested in one of her picks, scan the book’s QR code to find a copy. Summer Shifting Projects The Public Services Team is continuing... more ›
Update on LibAnswers Last month we shared our internal challenge to answer 100% of all LibAnswers tickets received during open hours within one hour. In April (our first month focusing on this data point) we answered 76% of all tickets within an hour, with an average response time of 61 minutes. In May, we answered... more ›
The Public Services team is currently busy working extended hours to accommodate our finals week schedule! Here’s a recap of what we were working on last month: Consolidation of Available Shelving Space The Public Services team has been working on consolidating available shelving space. We currently have 590 empty bays (“bay” refers to the metal... more ›
Continued Leganto Implementation We continue working to implement Leganto, a course reserves management system. The implementation team has recruited Kathy Shields, Hu Womack, Daisha Bunn, and Meghan Webb to help communicate with faculty about this important change. We expect the new system to be live before the Summer 2024 term starts. Collection Location Update We’ve... more ›
New Format Starting this year we’ll be sharing our department news via monthly blog post, rather than an emailed newsletter. This will allow you to more readily reference the information in previous posts. You will also be able to easily browse the newsletter archive by clicking the “Public Services Newsletter” tag at the bottom of... more ›