Rethinking Reference Collections

Today, I completed a four week online course title “Rethinking Reference Collections” which was offered by Infopeople and was taught by Dave Tyckoson, Associate Dean of the Library at the University of California, Fresno. Dave spent many years as a reference librarian and is still a reference librarian at heart! One of my new job... more

ALA: The Long Term Impact

This is my last ALA Conference post, and it could have just as well been called Connecting and Working. This was the best ALA conference for me since Chicago, or maybe ever. Part of it was the chance to be involved with things I care a lot about. But a larger part was the people.... more

ACRL OnPoint Chat Series: “Are Reference Desks Passé?”

On Wednesday, July 29th, Mary Scanlon and I participated in the ACRL OnPoint Chat series, “Are Reference Desks Passé?” While no definitive conclusion was reached, many salient points were discussed. The format of this series was a Meebo Chatroom with 80 participants. Two parallel threads emerged during the 45 minute conversation: the medium and the... more

REFolution Day 2

Moving Beyond the Reference Desk This first session of the day was two presentations on how two different libraries have shifted the focus of their customer service away from the reference desk and the reference department and are meeting their patrons where they are. Have Laptop Will Travel- Pat Dawson (Rider University) Dawson is the... more

REFolution Day 1

On Monday and Tuesday, April 6-7, I attended the REFolution: Reference Service in a Constantly Changing World conference in Hershey, PA. It was a busy two days with lots of content and not as much chocolate as you might expect! Foreshadowing Reference Futures: Far Out or Forthcoming?- Mary Radford (Rutgers University) After an early flight... more