Inside ZSR
The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more ›
Two weeks, two copyright conferences, & a whole lotta AI and ethics! Late May and early June were quite busy for me, as I hosted and then attended two conferences two weeks apart. Both conferences were focused on copyright, and both had a lot about AI and ethics (sometimes related, sometimes not). Rather than report... more ›
On Thursday, June 13 I had the privilege of attending the Metrolina Library Association’s (MLA) 2024 Conference. The conference was held at the Parr Center on the campus of Central Piedmont Community College. The theme was “Rising to the Challenge” and while Wellness wasn’t the explicit topic of the conference, my poster on our Wellness... more ›
Update on LibAnswers Last month we shared our internal challenge to answer 100% of all LibAnswers tickets received during open hours within one hour. In April (our first month focusing on this data point) we answered 76% of all tickets within an hour, with an average response time of 61 minutes. In May, we answered... more ›
We all try to describe the work we do to others. Many times, it is an abstraction to the listener, who must ask additional questions to understand. Helping others understand our work can be tricky. For the past three years, my work has really focused strongly on enclosures (archival boxes, pamphlet binders, Colibri dust jackets,... more ›
Experiential Learning is the New QEP Topic A couple weeks ago, Wake Forest announced experiential learning as the next Quality Enhancement Plan (QEP) topic. A QEP topic is a required part of the university’s SACSOC accreditation and a new one is selected every ten~ years. The main idea is that the university will focus on... more ›
The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more ›
The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more ›
The Public Services team is currently busy working extended hours to accommodate our finals week schedule! Here’s a recap of what we were working on last month: Consolidation of Available Shelving Space The Public Services team has been working on consolidating available shelving space. We currently have 590 empty bays (“bay” refers to the metal... more ›
It had been four years since we last visited Wake Washington. That visit to present and discuss mis/disinformation happened just weeks before COVID-19, and we promised not to be harbingers of disaster this time! Just to make sure, we changed our topic to “Election Mis/Disinformation: How to Spot it, why it’s Effective, and What We... more ›