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Inside ZSR

ZSR Recognitions – July 2024

The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more

What’s New in Public Services: July 2024

July Book Displays Erin Jones created two wonderful book displays located in the display cases in the entrance way featuring WFU authors and a literary tour around the world. If you’re interested in one of her picks, scan the book’s QR code to find a copy. Summer Shifting Projects The Public Services Team is continuing... more

ZSR Recognitions – June 2024

The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more

Molly Hosts UIPO & Goes to Kraemer

Two weeks, two copyright conferences, & a whole lotta AI and ethics! Late May and early June were quite busy for me, as I hosted and then attended two conferences two weeks apart. Both conferences were focused on copyright, and both had a lot about AI and ethics (sometimes related, sometimes not). Rather than report... more

Will at the 2024 Metrolina Library Association Conference

On Thursday, June 13 I had the privilege of attending the Metrolina Library Association’s (MLA) 2024 Conference. The conference was held at the Parr Center on the campus of Central Piedmont Community College. The theme was “Rising to the Challenge” and while Wellness wasn’t the explicit topic of the conference, my poster on our Wellness... more

What’s New in Public Services: May 2024

Update on LibAnswers Last month we shared our internal challenge to answer 100% of all LibAnswers tickets received during open hours within one hour. In April (our first month focusing on this data point) we answered 76% of all tickets within an hour, with an average response time of 61 minutes. In May, we answered... more

Making – Creating Preservation Enclosures

We all try to describe the work we do to others. Many times, it is an abstraction to the listener, who must ask additional questions to understand. Helping others understand our work can be tricky. For the past three years, my work has really focused strongly on enclosures (archival boxes, pamphlet binders, Colibri dust jackets,... more

ZSR Experiential Learning Workshop

Experiential Learning is the New QEP Topic A couple weeks ago, Wake Forest announced experiential learning as the next Quality Enhancement Plan (QEP) topic. A QEP topic is a required part of the university’s SACSOC accreditation and a new one is selected every ten~ years. The main idea is that the university will focus on... more

ZSR Recognitions – May 2024

The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more

ZSR Recognitions – April 2024

The ZSR Recognitions: Thank a Colleague! program provides an opportunity for employees to submit a note of thanks to their colleagues. These can be for going above and beyond, helping a job get done, general appreciation, or any reason thanks can be given. Here are those who were recognized over the summer. Thanks to all... more